Operational Excellence

„Operational excellence means that a company's strategy is implemented more consistently and reliably than its competitors. Operational excellence can be proven by results. When two companies follow the same strategy, the operationally excellent company will have lower operational risk, lower operating costs and higher revenues than its competitors, creating value for customers and shareholders.“

Joseph F. Paris Jr.

This definition already shows why operational excellence is so important: it creates a competitive advantage by increasing operational efficiency. Particularly in these difficult economic times, there is no alternative to constantly questioning and improving the ‘HOW’ of operational processes. We are happy to help you with our expertise, which is based on our wealth of experience.

After all, there is no shortcut to experience.

In all our consulting projects, we take a 360° approach to our clients' organisation using our proven 6P method:

Process - Product - Periphery - Practice - Project - People.

We analyse and evaluate your existing process landscape in terms of its completeness and performance.
Where possible, we streamline it.
Where necessary, we expand it.
We design a KPI system tailored to your process landscape and the associated governance model.
If the process landscape changes, the organisation usually has to be adapted as well. We support you in this as well.
We always follow the principle of best practice.
All this is done in close coordination with your managers and with the active participation of the employees concerned.
We expand the knowledge and skills of your employees with our proven training modules.
We create a culture of continuous improvement, thus ensuring your long-term success.